Testimonials
At Hilton London Bankside, we are always pleased to hear ‘how we did’ from our customers, it’s an important part of what helps us to continuously improve our service. Please see below some of our favourite comments from clients.
Federation of Piling Specialists - November 2024
I want to thank Stephen, Roberto and the Hilton team for their help and support in making my clients 60th anniversary event a huge success from start to finish.
From the off set, the team were responsive on email, accommodating to my (many) requests, and went above and beyond my expectations to make the planning of the event as simple and as seamless as possible.
The ballroom and branded decals looked great, the waiting staff were attentive and polite, the food was delicious, and the presentation of the after-party drinks and catering was beautiful.
I’m particularly grateful to Bence who looked after my two young daughters who accompanied me on my menu tasting. He put on Tom and Jerry for them to watch on the ballroom screen during the tasting, gave them each a cuddly toy, plus extra chocolate ice cream for dessert. He made it such a lovely experience for them.
Thank you to you all for pulling out the stops and giving me and the Federation such a memorable night to remember.
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Caroline Katz - Head of Events and Marketing​
Wilmington Events - April 2024
We delivered our second back-to-back Awards and Forum at Hilton Bankside in April and everything ran so smoothly and ahead of time, which is a very rare occurrence! This was due to Stephen, Maurizio and the entire team who were just fantastic. We are always so impressed with the catering at the venue, and it didn’t disappoint this year. We look forward to working with the team again in the coming years
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Sheena Patel - Head of Awards Operations
Strata Create Client Event - April 2024
The client was very happy with the result, and we couldn’t have achieved it without your hard work and support. Also, special mentions to Mauricio and Verdiana who really went the extra mile to make our time at the Hilton Bankside so enjoyable.
Chef also deserves a special mention – the food was delicious, and we appreciate all the work that went into the many dietary requirements!
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Melanie Tanner - Project Manager
Connect Health - January 2024
I just wanted to say a huge thank you to you both for everything you did for us. Truly outstanding!
Everyone I came across was so lovely, polite, and very professional. We had a lot of feed back from those attending to say that the event was the best one yet and the table servers were just amazing. Like watching an orchestra at work! It couldn’t have gone any better.
Fiona Wilson - Learning and Development Coordinator
GO! London - January 2024
I would like to express a huge thank you for all your help and assistance with our meeting last week. The facilities and arrangements all went well. The catering staff were attentive and helpful and all the partners and guests enjoyed the lunch and refreshments throughout the day. Overall, the service was delivered with care and professionalism which made our day enjoyable and successful.
Thank you once again for accommodating the last-minute requests and making the booking experience seamless and helpful. No doubt we will be booking again in the near future!
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Rozina Ahmed - Strategy & Partnerships,
TechFest 2023
We relaunched one of our evens in a drastic way using the flexible Ballroom at London Hilton Bankside. TechFest was a full exhibition with stand builders, x4 stages, and everything that comes along with it; all of which needed to be derigged and removed while the Hilton team set up for a x420 pax Awards dinner in the same room. Despite labour challenges, tight deadlines, an overwhelming number of last minute changes in an already very busy period of the year we were very impressed by the service we received. The team couldn’t do enough to help, and then on-site team are one of the best, most efficient and helpful teams you can hope to encounter in London. Working with Bankside was a dream and we’re already looking forward to bringing events back there in future.
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Harry Bower, Deputy Head of Event Operations, emap
Energy Transition Summit- October 2023
I just want to thank you and your whole team for the amazing job you did for the Energy Trans summit. You, Maurizio, Rohan and everyone from your team has been super helpful, friendly, prompt in anything they did and I just wanted to thank you all for helping to make our event a success. Thank you so much all of you for your patience and flexibility for so many things, thank you!
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Juliana Franze Silva - Senior Events Manager - Financial Times Live
Rethink- May 2023
A huge heartfelt thank you to Ewelina, Cate, Zul, Maurizio and the entire Hilton Bankside team for helping make our events an incredible success!
The team’s professionalism and attentiveness were exceptional, ensuring a seamless experience from start to finish. The event spaces at Hilton Bankside always exceeds our expectations. Our guests were impressed with the stunning surroundings and the impeccable attention to detail. The team’s dedication and expertise were evident in every aspect of our event; from Cate as our Event Planner who worked closely with us to ensure our needs were met, to the friendly and efficient service provided by the Banqueting team, everyone went above and beyond.
In summary, Hilton Bankside stands out for its remarkable event spaces, dedicated staff, and impeccable service. We look forward to future collaborations and experiences at this venue!
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Michaela Mutinelli Da Silva, Events Executive for Rethink Events
Euromoney IMN- April 2023
​Cate and the Hilton London Bankside team were great to work with! They accommodated all of our requests and provided their insight and expertise to make the event run as smoothly as possible. The meeting space fit our needs perfectly and the food was delicious.
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Karen Vanderford - Operations Manager - Euromoney IMN
LV Broker's Forum- March 2023
Thank you so much for your support yesterday. Like last year, the service you and the team gave was excellent. Everyone that supported the event was so professional and helpful. Nothing was too much trouble and the event ran smoothly without a glitch. I love working with you personally Indi, it’s such a weight lifted knowing I can trust you have everything in hand. Everything we ask for pre event was delivered and any last minute requests you delivered quickly without question. Zul was also a dream, so patient and polite even when I requested something off plan. He and his team were on the case and without hesitation. Having all of this support is so important to mine and Jen’s roles as we have so much to manage on the day, so you make our day that bit easier and we’re so grateful for that! Thank you and please pass this on to everyone who was involved in making yesterday such a success.
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Ella Warren -- Marketing Executive (Events) - LV Broker
Moody’s Analytics Banking Summit - March 2023
It was a pleasure working with Indi and her team at the Hilton Bankside for our Moody’s Analytics Banking summit this year. Communication was great on the run up and during the event and everything that was promised was delivered to a great standard. The team was friendly and always willing to help with Indi being available and on hand to help during every stage of the day. I look forward to working with Indi and the team again in the future.
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Corrie Thomson-- Senior Associate - Events & Outreach
SuperReturn Private Credit Europe 2023 Conference via Informa UK- March 2023
Great event space that worked well for our event. The organisation and responses pre-event were very good – exactly what an event organiser looks for.
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Rachel Lewis -- Head of Delivery at Informa Connect - Global Finance
English UK - March 2023
Thank you to the team at Hilton London Bankside for helping us organise and deliver a great event. Special thanks to Indi, who especially in the immediate weeks before the event, was extremely responsive. The venue space worked well for the format of our event, the bedrooms were of a high standard and well-serviced, the food was delicious and every team member was polite. We hope to be able to return to the Hilton for future events
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Siobhán Baccas - Project Manager (Events & Training) - English UK
CC4000 Ltd - October 2022
The team at Hilton Bankside continue to excel with their professional and flexible approach, long may it last!
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Your contact, attention and integrity means a lot to Paula and I; after all, the industry’s foundation is purely about building and maintaining relationships.
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Gavin Bull - Head of Events, CC4000 Ltd
Worldwide Free Venue Finding Agency
Euromoney - October 2022
A big thank you to the banqueting and hospitality team at Hilton Bankside.
We were delighted with how the evening went. The event ran exceptionally well thanks to your incredible staff.
Dinner was fantastic and we received many compliments on the food. We look forward to returning soon
Women of the Future Summit - September 2022
It was fantastic to hold our event at Hilton Bankside. Despite it being the first time to use the venue, it genuinely felt like we had been a client for years. The food was delicious, the space looked amazing and the staff were incredible. The event went so smoothly and I can’t thank them enough for all their support, it was a joy to work with them.
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Gemma Nunn, Director of Operations, Women of the Future Programme
Wilmington Events - April 2024
We delivered our second back-to-back Awards and Forum at Hilton Bankside in April and everything ran so smoothly and ahead of time, which is a very rare occurrence! This was due to Stephen, Maurizio and the entire team who were just fantastic. We are always so impressed with the catering at the venue, and it didn’t disappoint this year. We look forward to working with the team again in the coming years
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Sheena Patel - Head of Awards Operations
Business Leader - GoTech- June 2024
I just wanted to say a big thank you to you and the rest of the Hilton Bankside team for all your support at GoTech last week. You definitely made our job a lot easier on the day!
We had lots of wonderful comments from our guests about the venue, service and the food. So, we’re very happy we could provide them with a great experience.
Look forward to working with you and the team again in November.
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Melanie Shah - Head of Events